Return FAQ

We will gladly accept merchandise at a Sidecca store, accompanied with original receipt/gift receipt, unworn and unused and/or in its original, resalable packaging with original price tags attached for merchandise exchange or Sidecca Store Gift Card within 30 days of the original purchase date. All sales are final... more

We will gladly accept merchandise shipped back to Sidecca as long as it is accompanied with the original invoice (receipt/gift receipt), unworn and unused or in its original, resalable packaging with original price tags attached for merchandise exchange, Sidecca eGift card, or money back to original payment method,... more

A:  Find the order containing the item you wish to return in “My Account.” Click on “Orders.” Open the order containing the item you want to return by clicking on the ID number. Click on the “Return an Item From this Order” link beneath the ORDER... more

A:  Mail your return package to: Sidecca - Returns 19520-16 Nordhoff Street Northridge , CA 91324  more

A:  You may choose any shipping method you like. We recommend using a method that can be tracked to avoid lost merchandise.

A:  You are responsible for return shipping charges. Shipping charges are not refundable.

A:  Sidecca will gladly replace any damaged or incorrect items shipped at no shipping cost. Once we receive the damaged or incorrect items back at our facility, we will credit you the return shipping charges. Please send back standard USPS mail. (We will credit you shipping costs for standard USPS... more

A:  No. Sidecca will pay standard shipping charges for exchanges.

A:  No, our stores are unable to accept your return for money back if you paid online; however all merchandise (except clearance merchandise) that is purchased online at Sidecca.com is exchangeable at any Sidecca store.

A:  No. In order to ensure proper credit, Sidecca stores must have a copy of your original invoice/receipt to process your exchange.